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Reply to topic   Topic: Apache Server file upload error
Author
vicana



Joined: 07 Apr 2017
Posts: 1

PostPosted: Fri 07 Apr '17 23:25    Post subject: Apache Server file upload error Reply with quote

For any file that takes more than 60 seconds to upload to the Apache server, we are getting a connection error. We have two apache servers and this is happening to only one of them. We are 100% sure there is no networking issue.

[INFO ] [ThreadPool-3 ] [2017-04-05 21:14:18,526] Running Atom. Name: upload-pospolls, Class: UploadFilesHttpPut
[INFO ] [ThreadPool-3 ] [2017-04-05 21:14:18,526] Uploading: c:/xstore/upload/pospoll.165.20170406011412.zip
[INFO ] [ThreadPool-3 ] [2017-04-05 21:14:18,540] Destination: https://ms001xct001.mesalve.com/upload/pospoll.165.20170406011412.zip
[ERROR ] [ThreadPool-3 ] [2017-04-05 21:15:18,868] A connection error occurred.
Traceback (most recent call last):
File "dtv/env/atoms/UploadFilesHttpPut.py", line 118, in _put_file
File "requests/api.py", line 99, in put
File "requests/api.py", line 44, in request
File "requests/sessions.py", line 335, in request
File "requests/sessions.py", line 438, in send
File "requests/adapters.py", line 331, in send
SSLError: ('The read operation timed out',)
[INFO ] [ThreadPool-3 ] [2017-04-05 21:15:18,898] Retry 1 of 5 failed. Waiting 45 seconds for next retry.
[INFO ] [ThreadPool-3 ] [2017-04-05 21:16:03,905] Destination: https://ms001xct001.mesalve.com/upload/pospoll.165.20170406011412.zip
[INFO ] [ProcMgr ] [2017-04-05 21:16:16,339] Action 'UPDATE_PASSWDS' queued for execution.
[INFO ] [ThreadPool-0 ] [2017-04-05 21:16:16,355] Atoms for chain UPDATE_PASSWDS: update-passwds-feed check-and-download-updates-passwds notify-check-and-download-updates-passwds
[INFO ] [ThreadPool-0 ] [2017-04-05 21:16:16,355] Chain execution plan: [{UPDATE_PASSWDS} update-passwds-feed check-and-download-updates-passwds notify-check-and-download-updates-passwds]
[WARNING ] [ThreadPool-0 ] [2017-04-05 21:16:16,355] One or more deny markers exist for this action: ['sysclose.xst']
[INFO ] [ThreadPool-0 ] [2017-04-05 21:16:16,355] Action completed with state WARNING: ['Allow/deny marker conditions not met, action will not be executed.']
[ERROR ] [ThreadPool-3 ] [2017-04-05 21:17:04,015] A connection error occurred.
Traceback (most recent call last):
File "dtv/env/atoms/UploadFilesHttpPut.py", line 118, in _put_file
File "requests/api.py", line 99, in put
File "requests/api.py", line 44, in request
File "requests/sessions.py", line 335, in request
File "requests/sessions.py", line 438, in send
File "requests/adapters.py", line 331, in send
SSLError: ('The read operation timed out',)
[INFO ] [ThreadPool-3 ] [2017-04-05 21:17:04,015] Retry 2 of 5 failed. Waiting 45 seconds for next retry.
[INFO ] [ThreadPool-3 ] [2017-04-05 21:17:49,022] Destination: https://ms001xct001.mesalve.com/upload/pospoll.165.20170406011412.zip
[ERROR ] [ThreadPool-3 ] [2017-04-05 21:18:49,130] A connection error occurred.
Traceback (most recent call last):
File "dtv/env/atoms/UploadFilesHttpPut.py", line 118, in _put_file
File "requests/api.py", line 99, in put
File "requests/api.py", line 44, in request
File "requests/sessions.py", line 335, in request
File "requests/sessions.py", line 438, in send
File "requests/adapters.py", line 331, in send
SSLError: ('The read operation timed out',)
[INFO ] [ThreadPool-3 ] [2017-04-05 21:18:49,130] Retry 3 of 5 failed. Waiting 45 seconds for next retry.
[INFO ] [ThreadPool-3 ] [2017-04-05 21:19:34,137] Destination: https://ms001xct001.mesalve.com/upload/pospoll.165.20170406011412.zip
[ERROR ] [ThreadPool-3 ] [2017-04-05 21:20:34,246] A connection error occurred.
Traceback (most recent call last):
File "dtv/env/atoms/UploadFilesHttpPut.py", line 118, in _put_file
File "requests/api.py", line 99, in put
File "requests/api.py", line 44, in request
File "requests/sessions.py", line 335, in request
File "requests/sessions.py", line 438, in send
File "requests/adapters.py", line 331, in send
SSLError: ('The read operation timed out',)
[INFO ] [ThreadPool-3 ] [2017-04-05 21:20:34,246] Retry 4 of 5 failed. Waiting 45 seconds for next retry.
[INFO ] [ThreadPool-3 ] [2017-04-05 21:21:19,259] Destination: https://ms001xct001.mesalve.com/upload/pospoll.165.20170406011412.zip
[ERROR ] [ThreadPool-3 ] [2017-04-05 21:22:19,391] A connection error occurred.
Traceback (most recent call last):
File "dtv/env/atoms/UploadFilesHttpPut.py", line 118, in _put_file
File "requests/api.py", line 99, in put
File "requests/api.py", line 44, in request
File "requests/sessions.py", line 335, in request
File "requests/sessions.py", line 438, in send
File "requests/adapters.py", line 331, in send
SSLError: ('The read operation timed out',)
[INFO ] [ThreadPool-3 ] [2017-04-05 21:22:19,391] Maximum retries reached (5.
[INFO ] [ThreadPool-3 ] [2017-04-05 21:22:19,391] Atom 'upload-pospolls' complete. State: ERROR, Result: ['One or more files failed to upload.']
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James Blond
Moderator


Joined: 19 Jan 2006
Posts: 7288
Location: Germany, Next to Hamburg

PostPosted: Wed 28 Jun '17 17:56    Post subject: Reply with quote

I'm not a python person, but it seems that the max run time is 60 seconds for python over apache. With apache, fcgid and PHP I would increase the max fcgid input time.
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