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Reply to topic   Topic: Apache 2.2 crashing because of MSVCR90.dll
Author
dbnex14



Joined: 22 Jul 2015
Posts: 17
Location: Canada, Vancouver

PostPosted: Sat 05 Sep '15 0:26    Post subject: Apache 2.2 crashing because of MSVCR90.dll Reply with quote

We use Apache as host for our module that processes requests from barcode scanning devices. The module mod_ds acts as a server talking to database performing search, insert, delete, update queries.

I noticed that Apache crashed with following error
Code:
"Not enough storage is available to complete this operation"

returned as SOAP faultstring.

Looking at the crash reports in C:\ProgramData\Windows\WER\ReportQueue, I found following saying that Fault Module is MSVCR90.dll as shown below.

Admin note: Crash report moved to http://apaste.info/8Vi

Any idea what to do in this case, I am using Apache 2.2.31 and can not upgrade.

Thanks,
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James Blond
Moderator


Joined: 19 Jan 2006
Posts: 7288
Location: Germany, Next to Hamburg

PostPosted: Tue 15 Sep '15 16:16    Post subject: Reply with quote

Are there any docs to mod_ds ? Cause that seems to be a third party module.
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dbnex14



Joined: 22 Jul 2015
Posts: 17
Location: Canada, Vancouver

PostPosted: Tue 15 Sep '15 20:03    Post subject: Reply with quote

mod_ds.so is our module which acts as a server talking to database (for CRUD operations). I am not sure why the report above is saying that Fault module is
Code:

Sig[3].Name=Fault Module Name
Sig[3].Value=MSVCR90.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=9.0.30729.4940
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ca2ef57
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0003ae7a


Thank you for your reply James.
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James Blond
Moderator


Joined: 19 Jan 2006
Posts: 7288
Location: Germany, Next to Hamburg

PostPosted: Wed 16 Sep '15 9:52    Post subject: Reply with quote

Quote:
Sig[6].Name=Exception Code
Sig[6].Value=c0000005


the value c0000005 is access violation. it had that with some module. The "solution" was to run apache as Adminstrator. That is not always the best solution and not recommended.
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dbnex14



Joined: 22 Jul 2015
Posts: 17
Location: Canada, Vancouver

PostPosted: Thu 17 Sep '15 1:53    Post subject: Reply with quote

Hi James,
Would you mind elaborating a bit.
What and how will running Apache as admin will resolve?
Much appreciated
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James Blond
Moderator


Joined: 19 Jan 2006
Posts: 7288
Location: Germany, Next to Hamburg

PostPosted: Sat 19 Sep '15 10:46    Post subject: Reply with quote

I had some modules that caused a permission issue / access violation. Using the admin account solved it cause the admin account doesn't have restrictions. Of cause that can be a door for intruders.
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