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Reply to topic   Topic: Hung Apache Daemon Service - Troubleshoot (Windows)
Author
Razzi29



Joined: 06 Feb 2023
Posts: 5
Location: Canada

PostPosted: Mon 06 Feb '23 17:23    Post subject: Hung Apache Daemon Service - Troubleshoot (Windows) Reply with quote

hello Apaches fellows.

I am hoping someone can point me in the right direction here with an issue I am having on Apache. I recently inherited an instance of Apache running on Windows Server 2012 R2. My technical background is mostly working with IIS and Windows, not Apache.

Our Apache server has a few times hung on an application process that runs within the Apache stack. I typically see the memory just climbing until I stopped the Apache daemon service runner that is hosting the application.

My question is as follows: Is there any way I can check what may be going on inside the process to figure out if this happens when a client is injecting something that may get stuck while trying to get to the database on another server, what type of logs, processes, events can I gather to try to figure this out? It does not happen daily, is random and sometimes I see it weeks apart.

Any tips are much appreciated.
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James Blond
Moderator


Joined: 19 Jan 2006
Posts: 7334
Location: Germany, Next to Hamburg

PostPosted: Tue 07 Feb '23 11:05    Post subject: Reply with quote

An increase in memory seems to be the external application. What technology do you use?
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Razzi29



Joined: 06 Feb 2023
Posts: 5
Location: Canada

PostPosted: Tue 07 Feb '23 16:06    Post subject: Reply with quote

Is a custom Java application that runs on top of the Apache services.
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James Blond
Moderator


Joined: 19 Jan 2006
Posts: 7334
Location: Germany, Next to Hamburg

PostPosted: Wed 08 Feb '23 15:20    Post subject: Reply with quote

Are we talking about tomcat or httpd apache?
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Razzi29



Joined: 06 Feb 2023
Posts: 5
Location: Canada

PostPosted: Wed 08 Feb '23 15:54    Post subject: Reply with quote

httpd apache
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James Blond
Moderator


Joined: 19 Jan 2006
Posts: 7334
Location: Germany, Next to Hamburg

PostPosted: Thu 09 Feb '23 10:08    Post subject: Reply with quote

What is there in your error log and or windows event log about it?
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