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Reply to topic   Topic: SSL-PROTOCOL-ERR in 2.4.66 all browsers except Firefox
Author
jeremydunn



Joined: 15 Dec 2025
Posts: 3
Location: USA, Becket

PostPosted: Mon 15 Dec '25 19:12    Post subject: SSL-PROTOCOL-ERR in 2.4.66 all browsers except Firefox Reply with quote

Windows Server 2019

was running httpd 2.4.65 x64
upgraded to 2.4.66 x64

wildcard SSL certificate *.dhammareg.dhamma.org purchased through CheapSSLSecurity, issued by Sectigo

Apache config fragment:
Quote:

SSLCertificateFile "c:\Program Files\Apache\conf\dhammareg.ssl\STAR_dhammareg_dhamma_org-exp10Sept2030.crt"
SSLCertificateKeyFile "c:\Program Files\Apache\conf\dhammareg.ssl\STAR_dhammareg_dhamma_org-exp10Sept2030.key"
#SSLCertificateChainFile "c:\Program Files\Apache\conf\dhammareg.ssl\SectigoCABundle.crt"
SSLCertificateChainFile "c:\Program Files\Apache\conf\dhammareg.ssl\SectigoCABundle-New.crt"


CertificateChainFile is issued by Sectigo.
Original Certificate chain file was included in the download package for our SSL cert

PROBLEM:
* under 2.4.65, original CertificateChainFile works fine in all browsers (Firefox, Chrome, Edge, Safari, Opera)
* under 2.4.66, with no configuration changes, get SSL-PROTOCOL-ERR in (Chrome, Edge, Opera); but Firefox works ok
* downloading the latest CertificateChainFile from Sectigo website, 2.4.66 works fine again in all browsers.

The problem is fixed; but I don't understand what happened. Can anyone explain?

p.s. installed the latest CertificateChainFile on dev server (2.4.66). it's working fine in all browsers *but* gives error using SSLChecker: https://www.sslshopper.com/ssl-checker.html#hostname=https://train.dhammareg.dhamma.org:8443/

shows missing Root certificate. various other SSL-checking tools also show incomplete certificate chain.

one of the production sites (2.4.65, with original certificate chain) validates: https://www.sslshopper.com/ssl-checker.html#hostname=uscan.dhammareg.dhamma.org:8443

still confused Neutral
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admin
Site Admin


Joined: 15 Oct 2005
Posts: 714

PostPosted: Mon 15 Dec '25 20:09    Post subject: Reply with quote

Good news that the sites are now working.
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piro



Joined: 17 Dec 2025
Posts: 1

PostPosted: Wed 17 Dec '25 13:02    Post subject: Reply with quote

TL;DR
This is very likely related to an OpenSSL 3.6.0 bug related to including OCSP responses. See: https://github.com/openssl/openssl/issues/28902. You probably run the risk of being affected if you have OCSP stapling enabled.

For those interested, this is how we found the issue:

We ran into similar issues with TLS connections not working in Chromium and WebKit browsers. For us, the issue only manifested with a new certificate and the 2.4.66 build. When using either the old build or the old certificate everything worked fine.

We then searched through the Chrome network log produced by chrome://net-export which pointed at tls13_both.cc line 259 in boringssl. This code relates to decoding an OCSP response.

When we tried again with disabled OCSP stapling, Chromium and WebKit browsers worked again.

After that, we decided to check which changes in OpenSSL 3.6.0 might impact OCSP responsend and saw that the issue had already been reported.
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